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OpsFlow

O&M workflows, breakdown tracking, and field logs connected to live telemetry

OpsFlow replaces WhatsApp groups, paper logbooks, and scattered work orders with an integrated field operations platform linking every maintenance ticket directly to SCADA inverter alarms and spare part inventories.

OpsFlow field operations ticketing and preventive maintenance schedule dashboard
The Operational Mess

Plant maintenance running on WhatsApp groups loses track of equipment history.

When an inverter trips or an SMB string fails, the field technician reports it over WhatsApp. Two weeks later, the ticket is lost in chat history, and nobody knows whether the replacement fuse was installed or the warranty claim was filed.

Preventive maintenance schedules slip because checklists exist on paper clipboards that never get digitized into corporate asset records.

When components fail repeatedly, asset owners have no structured log to present to OEM manufacturers for warranty replacement or insurance claims.

Technical Workflow

How OpsFlow operates in production

01

Alarm-Triggered Work Orders

Automatically creates maintenance tickets when RealSync flags persistent inverter faults, tracker deviations, or low string currents.

02

Mobile Field Dispatch

Assigns tickets to on-site technicians with standardized SOP checklists, diagnostic guides, and equipment location tags.

03

Offline Field Logging

Technicians record component serial numbers, inspection photos, and test values on mobile devices even without cellular coverage.

04

Preventive Maintenance Engine

Schedules and tracks periodic maintenance for inverters, transformers, switchyards, module washing cycles, and grass cutting.

05

Spares & Warranty Tracking

Logs spare parts consumption from site inventory and automates OEM warranty claim generation with timestamped SCADA evidence.

Capabilities

Engineered capabilities without the fluff

Corrective Maintenance & Ticketing

  • Automatic ticket creation from SCADA alarms with priority assignment.
  • Technician dispatch and SLA tracking based on generation loss severity.
  • Digital root-cause analysis (RCA) reporting with fault categorization.
  • Complete audit trail of breakdown duration from trip event to recommissioning.

Preventive & Seasonal Maintenance

  • Scheduled PM workflows for inverters, transformers, breakers, and MV switchgear.
  • Module cleaning optimization tracking soiling loss curves against washing cost.
  • Vegetation management, tracker mechanical torque checks, and thermography logs.
  • Compliance checklists for CEA statutory electrical safety inspections.

Asset Inventory & OEM Warranty

  • Component lifecycle tracking down to individual inverter module and string combiner board.
  • On-site spare parts inventory management with minimum stock level reorder alerts.
  • OEM warranty claim generator compiling telemetry logs and replacement receipts.
  • Vendor performance scorecard measuring OEM response and resolution times.
Protocols & Systems

Field & Enterprise Systems

SCADA telemetry: RealSync direct integration for alarm-to-ticket triggers
Mobile: Android & iOS native field app with offline SQLite sync
ERP: SAP PM (Plant Maintenance), Microsoft Dynamics 365, Maximo
Communication: WhatsApp notifications, SMS dispatch, email digests
Demonstrated Live Outcome
39
Sites operating

Managing preventive and corrective maintenance across 2.46+ GW renewable assets

Frequently Asked Questions

Questions regarding OpsFlow

Deploy OpsFlow across your portfolio

Schedule a 30-minute operational demo with our domain engineering team. We will review your plant single-line diagram and current SLDC submission workflows.