Renewalytics Workplace Policy
Renewalytics fosters a flexible, performance-driven culture with a hybrid and remote-friendly workplace policy, prioritizing collaboration, client impact, work-life balance, and high accountability.
Work Structure
Our work structure emphasizes a remote-first approach with occasional in-person engagements.
- Remote-First: Most teams work remotely with flexibility to work from anywhere, unless required otherwise.
- On-Site Meetings: Team members attend in-person strategy meetings, workshops, and client reviews/demos as scheduled.
Client-Facing Roles
Client-facing teams prioritize in-person interactions to build relationships and ensure delivery.
- Business Development: Client-facing teams meet clients in person for visits, demos, onboarding, and relationships as needed.
- Flexibility with Purpose: Coordinate visits for mutual convenience and professional impact.
Operations Team (24x7 Support)
Operations team ensures continuous support through a shift-based structure.
- Shift-Based: Operations team works shifts for 24/7 support, balanced for coverage and minimal burnout.
- Clear Handovers: Maintain service continuity and data accuracy.
Work Hours & Availability
Flexible hours with encouraged availability during core business hours for collaboration.
- Core Hours: Remote teams have flexible hours but should be available 10 AM 6 PM IST for collaboration.
- Reachability: Team members must stay reachable on official channels unless on approved leave.
Team Collaboration & Communication
Regular syncs and documentation ensure alignment and transparency.
- Weekly/Bi-Weekly Syncs: Regular team catch-ups are scheduled to align on goals, address blockers, and track progress.
- Documentation First: Major updates, decisions, and processes must be documented and accessible on shared platforms.
Travel & Reimbursements
Approved travel expenses are covered to support client visits and meetings.
- Expense Coverage: Renewalytics covers travel and accommodation for approved client visits or meetings per policy.
- Prior Approval: Prior approval from reporting managers is required for travel claims.
Culture & Expectations
We foster a culture of ownership, transparency, and respect.
- Empowerment: We encourage ownership, initiative, and transparency, empowering team members to make domain-specific decisions.
- Professional Conduct: Respect, inclusion, and professionalism are expected in all interactions.